Frequently Asked Questions

What conditions can you treat?

Our doctors manage chronic conditions such as diabetes, macular degeneration, glaucoma and cataracts. They also manage acute conditions such as infections, pink eye, corneal abrasions, foreign body removal and much more! Call with any specific questions regarding your eye care needs.

Do you accept my insurance?

We accept most vision plans including Eyemed and VSP, as well as most medical insurance plans, Medicare, and Medicaid plans. Insurance coverage varies widely and our front office staff is happy to answer all questions regarding insurance coverage when scheduling an eye exam.

What if I don’t have insurance?

We offer self pay packages and discounts on comprehensive eye exams and glasses. We take pride in offering competitive pricing without sacrificing on quality.

Do you provide Kindergarten/School exams?

Yes, we offer school exams year-round. Our doctors evaluate the full health of the eye as well as vision during the exam and provide a school form to be turned in to those schools that require it.

Do I have to have an appointment to buy glasses?

No, as long as you have a current prescription our opticians will be happy to help you select the perfect pair of glasses to fit all your needs. Stop in anytime!

Can I bring an outside prescription in to get glasses?

Yes. You are always welcome to bring in an outside prescription to order glasses or contacts as long as the prescription is current.

How much are glasses?

Prices vary depending on frame and lens selection. We tailor our glasses to fit the needs of our patients and are willing to work within their budget to make them happy.

Do you adjust and repair glasses?

Yes, we custom fit our glasses to each patient. Every pair of glasses sold includes lifetime adjustments and repairs.

What happens if I have issues with my glasses or end up not liking them?

We carry a 30 day guarantee on all glasses orders and will remake them for free if needed. If you end up not liking your frame we can swap it out with one of equal value at no additional charge. Our best recommendation is to come in as soon as possible and see an optician for guidance.

Where are you located?

We are conveniently located in Ft. Thomas right off the 471 expressway. Our address is 92 Alexandria Pike, Fort Thomas, KY, 41075. Feel free to give our office a call if you need help with directions.

What are your COVID-19 guidelines?

We always follow the recommendations of the CDC and take precautions to keep our patients and staff safe and healthy. At this time masks are not required for patients or staff but we are always happy to wear one when working with you upon your request.