Frequently Asked Questions

What conditions can you treat?

Beyond the boutique, our practice is defined by a deep commitment to clinical excellence. Our doctors bring extensive specialized education and a wealth of experience to the treatment and management of complex ocular health. From the proactive management of chronic conditions like Glaucoma, Macular Degeneration, and Diabetic Retinopathy, to the urgent care of acute issues such as corneal abrasions and infections, we utilize the latest diagnostic advancements to protect your sight. Here, sophisticated medical expertise is always delivered with the personal, attentive care our patients have come to trust.

Do you accept my insurance?

We believe that quality eye care should be accessible and stress-free. Our practice proudly accepts a wide range of providers, including major vision plans like VSP and EyeMed, as well as most medical insurance, Medicare, and Medicaid plans. Because coverage can be unique to every individual, our dedicated front office team is here to help you navigate the details. We’re happy to answer your questions and verify your benefits when you schedule your visit, ensuring you can focus entirely on your vision and health.

What if I don’t have insurance?

Our practice believes that everyone deserves exceptional eye care, regardless of insurance coverage. For our self-paying patients, we offer thoughtfully designed comprehensive exam packages and exclusive discounts on our eyewear collections. We take great pride in providing transparent, competitive pricing—ensuring you receive the highest standard of clinical excellence and premium products at a value that respects your budget.

Do you provide Kindergarten/School exams?

We are pleased to offer comprehensive school eye exams all year long—not just during the back-to-school rush. Our doctors go beyond a simple vision screening to evaluate the total health of your child’s eyes, ensuring they have the visual tools they need to thrive in the classroom. We’ll also provide all the necessary completed forms for school requirements, making the process seamless for your family.

Do I have to have an appointment to buy glasses?

Not at all! We welcome you to browse our gallery at your convenience. Our talented optical team specializes in pairing your individual aesthetic with precision lens options. If you have a current prescription from any provider, just bring it along and enjoy a personalized styling session from our curated frame selection. From striking, modern designs to classic essentials, we take pride in finding the perfect fit for your vision and your lifestyle. No appointment needed—just drop in!

Can I bring an outside prescription in to get glasses?

Already have a prescription you love? We’d be delighted to help you find the frames to match. Our expert opticians are masters at pairing your unique style with the latest in lens technology. Simply bring in your current, valid prescription and explore our curated collection. Whether you’re looking for a bold fashion statement or a classic everyday pair, we’re here to help you select eyewear that fits your life beautifully. Stop by whenever you're ready!

How much are glasses?

Every pair of glasses we create is as unique as the person wearing them. Because we offer a wide range of designer frames and cutting-edge lens technologies, pricing is personalized based on your specific selections. Our opticians are dedicated to finding the perfect balance for you—combining the features you need with the style you love. We take pride in working closely with every patient to ensure you receive exceptional value and eyewear that makes you feel confident and cared for.

Do you adjust and repair glasses?

We believe the perfect pair of glasses is defined by the perfect fit. That’s why every frame we provide is custom-fitted to your unique features by our expert opticians. Our commitment to your vision continues long after your visit; every pair of glasses sold includes complimentary lifetime adjustments and minor repairs. Whether you need a quick refresh or a precision realign, we are here to ensure your eyewear remains as comfortable and effective as the day you first put them on.

What happens if I have issues with my glasses or end up not liking them?

We want you to love how you see and feel in your new eyewear. Every pair of glasses we create is backed by our 30-day satisfaction guarantee. If your new vision isn't feeling quite right, please visit us as soon as possible. Our expert opticians are here to provide personalized guidance and, if needed, will provide a complimentary remake to ensure your prescription and fit are absolutely perfect. Your peace of mind is our top priority.

Where are you located?

Our office is situated at 92 Alexandria Pike, Fort Thomas, KY 41075, perfectly positioned right off the I-471 expressway for easy access. You’ll find us nestled near the Jeff Wyler dealership. If you’re navigating your way to us for the first time and need a little extra help with directions, our friendly front desk team is just a phone call away!